Questions & Answers

Everything You've
Been Wondering.

We’ve answered the most common questions below — and we’re always a message away if yours isn’t here.

Our trailer is designed to comfortably serve events of 50 to 150 guests for a standard four-to-six-hour event duration. It features two private stalls and generous fresh water and holding capacity to ensure a seamless experience from start to finish.

For a standard setup, we need:

  • A firm, level surface (asphalt, gravel, concrete, or compacted soil)
  • A clear delivery path for a full-size pickup and trailer
  • A 20–30 amp electrical outlet within 100 feet
  • Access to a potable water spigot within 100 feet

If your venue is missing one of those elements, we have add-on solutions for power and water — just let us know when you reach out.

Soft surfaces aren’t automatically a dealbreaker — they just require a conversation. Reach out and share your venue details, and we’ll assess the best approach together. We’d rather work through the logistics with you upfront than have a surprise on event day.

Our standard service radius is 30 miles from Eagle, Idaho — covering the full Treasure Valley core including Boise, Meridian, Nampa, Caldwell, and surrounding areas. Delivery is complimentary within this radius. For destination events in McCall, Donnelly, Sun Valley, and beyond, we’re happy to travel with a distance-based travel fee applied.

Every booking includes delivery, professional setup, full use of our suite for your event window, and retrieval afterward. The suite comes fully stocked with our curated amenities — toxin-free toiletries, ambient lighting, Bluetooth speakers, motion sensor faucets, upscale botanical decor, and more. Everything is cleaned and sanitized with non-toxic products before your event.

We offer generator service (for venues without accessible power), fresh water service (for venues without a water connection), and on-site attendant service for events where you’d like someone dedicated to keeping our suite pristine throughout. All add-ons are quoted transparently at booking.

Yes — for larger events, longer durations, or hosts who simply want everything handled without a second thought, our attendant service ensures our suite remains perfectly maintained throughout your celebration. Reach out for attendant service pricing.

As early as possible, especially for peak season dates (May through October). Saturdays in the summer and early fall book quickly, and our trailer can only be in one place at a time. We recommend reaching out the moment you have a date in mind.

Yes. We offer flexible pricing for weekday events and shoulder-season bookings outside our peak window. This isn’t something we publish — just reach out and we’ll have an honest conversation about what makes sense for your event.

Our Preferred Vendor Program is designed for wedding planners, venue coordinators, and event professionals who want to offer their clients an exclusive rate on Crowned Cove bookings. Approved partners can offer clients a preferred rate, and we provide reciprocal support — including social media features and on-site brand presence at referred events. If you’re a planner or venue and this sounds like a fit, we’d love to connect.

We know that plans sometimes change. Here’s how we handle it:

  • 30+ days before your event: Full deposit refunded. Your date can be rescheduled once at no additional charge.
  • 8–29 days before your event: The deposit is non-refundable, but we’ll work with you to reschedule (subject to availability) at no additional fee.
  • 7 days or fewer: The full rental fee is due. We’re not able to offer refunds or reschedules at that stage, as we’ve fully committed our resources to your event.

Just reach out — we love questions. Send us a message through our contact page and we’ll get back to you within 24 hours. Send Us a Message →

Still Have Questions?

We personally review every inquiry and respond within 24 hours — often sooner. We can’t wait to hear about your event.